How to Transfer a ticket?

Step 1:

Open the ticket you want to transfer and locate the Transfer button on the ticket page.

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Step 2:

Select the relevant Department, Problem Category, and Sub Category and If a form appears fill in the form, provide the reason for the transfer. Once done, click on the Transfer button.

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Step 3:

Your ticket will be successfully transferred to the selected department.

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We are continuously improving our documentation to ensure it meets your needs. This document will be updated regularly, so please check back for the latest information. If you have any questions or encounter any issues, feel free to reach out to us at support@itassetmanagement.in.