Agent not starting
Cause: LaunchDaemon not loaded or plist missing.
Solution: sudo launchctl list | grep com.mac.agent
If not present, reload with:
sudo launchctl bootstrap system /Library/LaunchDaemons/com.mac.agent.plist
Logs not found
Cause: Agent running but unable to send data (network/firewall issue).
Solution: Verify internet connectivity and ensure portal endpoints are reachable.
Duplicate agent installation
Cause: Agent installed multiple times, causing conflicts.
Solution: Uninstall the old agent completely, then reinstall once.
High CPU or memory usage
Cause: Agent stuck in a loop or processing large inventory.
Solution: Restart the agent service; if issue persists, reinstall.
Uninstallation incomplete
Cause: Some files remain after uninstall commands.
Solution: Manually check:
/usr/local/bin
/Library/LaunchDaemons
Remove any leftover files.