Technician Access
Dashboard for Technician.
Technician Dashboard
After login with technician account Login Successful > Dashboard
On dashboard user can see "My Tickets" all counts of normal user.
Side menu access of normal user.
Side Menu Access of Normal User
Go to the left sidebar after login Login > Click on side menu option
After login user will navigate to dashboard and by click on side menu option user will see all menu access as normal user.
Ticket list of normal user.
Normal User Ticket List
Go to the left sidebar after login Login > Click on side menu option > Click on Service Ticket
After user loggedin and when user will open "Service Ticket" list. user only will be able to see "My Tickets" list.
Create ticket of normal user.
Normal User Ticket Creation
Go to the left sidebar after login Login > Click on side menu option > Click on Service Ticket > Click on '+' icon > Fill all details > Click on 'Create' Button
From "Service Ticket" list after click on '+' icon from appbar and then fill all dropdown and fields details then click on 'Create' button and your ticket will be create successfully.
Ticket Details of normal user.
Normal User Ticket Details
Go to the left sidebar after login Login > Click on side menu option > Click on Service Ticket > Click on Perticular Ticket from Ticket List > Ticket Details open
From "Service Ticket" list after click on a perticular ticket user will redirect to ticket details and ticket related action can perforn as a normal user.