Documentation forAdministrator
Support

Endpoint Agent Discovery (Windows, macOS, Linux)

moduleIT Asset Management (ITAM) type Updated 17 Oct 2026

Endpoint Agent Discovery (Windows, macOS, Linux)

Product: NEXTMEGABYTE (Greenitco ITAM) · Module: IT Asset Management (ITAM) · Audience: Administrator, Technician

Agent-based discovery is recommended for organizations that do not use Microsoft Active Directory, or as a backup when users travel frequently or rarely connect to the domain.

Sucess

A lightweight agent is installed once on each device. It then collects hardware, software and inventory information automatically and synchronizes it with the portal at regular intervals.

Supported platforms: Windows, macOS and Linux.

Menu path: left side menu → Network Inventory → Agent Download

Agent download

Download the agent

  1. Open Network Inventory → Agent Download.
  2. Select the operating system of the target device.
  3. Download the agent package.
  4. Install it on the device (see below). The agent starts collecting and uploading inventory automatically.

9d593d5d c351 4a36 a1ae 2310ed529ad7

Install the Windows agent

  1. Unzip the downloaded file.
  2. Run the installer and follow the steps shown in the installation wizard.
  3. Complete the wizard. The agent starts automatically.

Windows agent installation step 1

Windows agent installation step 2

Windows agent installation step 3

Windows agent installation step 4

Windows agent installation complete

Launcher

Install the macOS agent

See macOS Agent for installation, log checks, troubleshooting, updates and uninstallation.

Check that the device appears in the portal

  1. Open Network Inventory → Inventory Details.
  2. Find the device. All devices with a running agent are listed here.
  3. Select the info icon to see system, hardware, storage, installed applications, memory, operating system and network details.

Logs

Most devices appear 3 to 5 minutes after installation, provided the device has internet access.

Password

Related pages