Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Platform Overview · Audience: All users
NEXTMEGABYTE is a centralized operations platform that connects people, processes, assets, maintenance activities, support services and infrastructure monitoring in one system.
Capability areas
| Area | What it covers in NEXTMEGABYTE |
|---|---|
| IT Asset Management (ITAM) | Hardware asset management (HAM), software asset management (SAM) and license compliance, accessories, consumables, components, depreciation, audits and the full asset lifecycle |
| IT Service Management (ITSM) | ITIL-aligned service desk: incidents, service requests, problems, changes, SLAs, escalations and knowledge base |
| IT Operations Management (ITOM) | Auto-discovery and network inventory, patch management, software deployment, live monitoring and remote desktop |
| CMMS (Maintenance) | Preventive and scheduled maintenance plans, tasks, approvals and maintenance history for IT and non-IT assets |
| Procurement | Purchase requests, quotations, approvals, purchase orders (PO), suppliers and budgets |
| Enterprise Service Management (ESM) | Visitor management, mailroom, gate passes, announcements and project management |
| IoT and RFID asset tracking | RFID, NFC, BLE beacon and IoT device integration for automatic asset identification and movement tracking |
| AI-assisted operations | MATI AI assistant, intelligent ticket routing, auto response, sentiment analysis and forecasting |
This integrated approach removes information silos and lets organizations manage the complete lifecycle of assets and services, from procurement to retirement.