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Glossary and Terminology
module Platform Overview
Updated 17 Oct 2026
Glossary and Terminology
Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Platform Overview · Audience: All users
Use this page to understand the terms used in the portal and in this documentation. Where the portal or older documentation uses a different word for the same thing, the alias is listed.
Product and portal names
Term
Meaning
Also called
NEXTMEGABYTE
The Greenitco platform for ITAM, ITSM, ITOM and CMMS
Greenitco ITAM, ITM, ITM12, AMG (Asset Management Global)
Portal
The NEXTMEGABYTE web application your organization signs in to. Every customer has its own portal URL
AMG portal, ITM portal, application
Greenitco Technologies
The company that develops NEXTMEGABYTE
Greenitco, GreenITCo
MATI AI
The AI assistant built into the portal
AI assistant
Industry terms
Term
Meaning
ITAM
IT Asset Management: tracking IT and non-IT assets through their lifecycle
HAM
Hardware Asset Management: the hardware part of ITAM (devices, accessories, components)
SAM
Software Asset Management: licenses, installed software and compliance
ITSM
IT Service Management: the service desk (incidents, requests, problems, changes)
ITOM
IT Operations Management: discovery, patching, software deployment, monitoring and remote access
CMMS
Computerized Maintenance Management System: planned and preventive maintenance
ESM
Enterprise Service Management: service desk practices applied to non-IT teams (visitors, mailroom, facilities)
CMDB
Configuration Management Database: the record of assets and their relationships
ITIL
A widely used framework of IT service management practices
SLA
Service Level Agreement: response and resolution time targets
AMC
Annual Maintenance Contract: a maintenance agreement separate from the OEM warranty
OEM
Original Equipment Manufacturer, for example Dell, HP or Lenovo
EOL
End of Life: the number of months after which a model is considered end of life
EULA
End User License Agreement: terms a user accepts when receiving an asset
SEZ
Special Economic Zone: a regulatory status that affects depreciation, gate passes and reporting
FAR
Fixed Asset Register: the finance team's register of fixed assets
ROI
Return on Investment
PO
Purchase Order
RFID / NFC / BLE
Radio-frequency identification, near-field communication and Bluetooth Low Energy tags used to identify assets automatically
SNMP
Simple Network Management Protocol, used to discover network devices
AD / Azure AD / Intune
Microsoft Active Directory, Microsoft Entra ID (Azure AD) and Microsoft Intune, used as discovery and identity sources
LDAP
Lightweight Directory Access Protocol, used for directory sign-in
2FA
Two-factor authentication
RDP
Remote Desktop Protocol
CVSS
Common Vulnerability Scoring System, used to rate patch severity
Portal terms
Term
Meaning
Also called
Device
An individually tracked asset with its own serial number and asset tag (laptop, server, printer, furniture)
Asset
Device Details
The main asset list (left menu Devices → Device Details )
Device listing, asset list
Asset tag
The unique identifier assigned to each device
Device tag, asset ID
Accessory
A quantity-tracked item issued to users, places or devices (keyboard, mouse, headset)
—
Consumable
A quantity-tracked item that is used up (toner, cables, stationery)
—
Component
A part that is installed inside a device (RAM, SSD, graphics card)
—
License
A software license with one or more seats
Licence
Check out
Assign an asset to a user, internal place or device
Assign, allocate, checkout
Check in
Return an assigned asset back to stock
Return, receive back, revoke
Internal place
An area inside a location, such as a floor, room, store or reception
Place, internal location
Stock place
The internal place where an unassigned asset is stored
Store, stock location
Status label
The lifecycle state of a device, such as Ready to Deploy or In Repair
Device status, asset status
Allocation type
How an asset is allocated, for example permanent or temporary
—
Requestable device
A device that users can request through self-service
—
Network inventory (NI)
Hardware and software data collected by discovery agents and scans
Network discovery, auto-discovery
Config
The configuration area opened from the cog icon in the top header
Configuration, settings
Super Admin
The highest administrative role, with access to all companies
—
Bulk import / update / delete
Excel-based operations that create, change or remove many records at once
Bulk upload