Navigating the Portal
Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Getting Started · Audience: All users
Header
The header is displayed at the top of every portal page. It contains:
- Logo: your organization's logo (each company in a multi-company setup can show its own logo).
- Log Ticket: opens the form to raise a service desk ticket from any page.
- Dark Mode: switches the portal between light and dark display.
- Language: changes the display language, where supported.
- User profile: shows the signed-in user's initials and name, and opens account options.
Side menu
The side menu on the left lists the modules you can access. Select a module to open it; modules with sub-menus expand when selected.
Open a module
- Review the widgets on the Dashboard.
- Select the required module in the side menu.
- Select the required sub-menu or option within the module.
Common module shortcuts
| Select | To open |
|---|---|
| My Items | Items assigned to you |
| Gate Pass | All Gate Passes, My Gate Passes and Expired Gate Passes (based on permissions) |
| Files Tracker | File tracking records |
| Licenses | Sync Licenses and other license functions |
| Service Tickets | My Tickets, Archived Tickets and other ticket options |
| Procurements | Procurement records |
| Change Management | Change records |
| Tasks | Your tasks |
| Technical FAQ | Technical frequently asked questions |
| Knowledge Document | Knowledge base articles |
| Email Logs | Email records |
| Visitor | Visitor records |
| Newsletters | Newsletters |
Work within a module
- Open the module from the side menu.
- Select the required sub-menu or tab.
- Use Search and the Filter icon to find records.
- Select a record to view its details.
- Use the actions available to you. Actions you do not have permission for are hidden.
Configuration area (administrators)
Administrators open configuration pages from the cog icon (Config) in the top header. See Configuration.
Access is based on permissions
What you see in the side menu and on each page depends on your role and any user-specific permissions. If a module or action is missing, ask your administrator to review your access. See Users and Access Control.