Platform Architecture
Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Platform Overview · Audience: Administrator
NEXTMEGABYTE uses a modular, multi-tier architecture with five layers. Each layer can scale independently.
+--------------------------------------------------------------------+
| USER ACCESS LAYER |
| Web Portal | Mobile App | Self-Service Portal | MATI AI |
+--------------------------------------------------------------------+
|
+--------------------------------------------------------------------+
| APPLICATION LAYER |
| ITAM | ITSM | CMMS | Procurement | Live Monitoring |
| Remote Desktop | Patch Management | Visitor | Mailroom | Projects |
+--------------------------------------------------------------------+
|
+--------------------------------------------------------------------+
| WORKFLOW ENGINE |
| SLA Engine | Approval Engine | Automation Engine |
| Notification Engine | Escalation Engine |
+--------------------------------------------------------------------+
|
+--------------------------------------------------------------------+
| INTEGRATION LAYER |
| LDAP | Active Directory | Azure AD / Intune | Email | REST APIs |
| SMS | Microsoft Teams | WhatsApp | IP Telephony | WordPress |
+--------------------------------------------------------------------+
|
+--------------------------------------------------------------------+
| DATABASE LAYER |
| Assets | Users | Tickets | Inventory | Audit Logs |
+--------------------------------------------------------------------+
Layers explained
| Layer | Purpose |
|---|---|
| User access layer | How people reach the platform: web portal, mobile app (Android and iOS), self-service portal and the MATI AI assistant |
| Application layer | The business modules (ITAM, ITSM, CMMS, procurement, monitoring and others) |
| Workflow engine | Shared engines for SLAs, approvals, automation rules, notifications and escalations |
| Integration layer | Connectors for identity (LDAP, AD, Azure AD), communication (email, SMS, Teams, WhatsApp, IP telephony) and REST APIs |
| Database layer | The single source of truth for assets, users, tickets, inventory and audit logs |
Deployment options
Scalable deployment: NEXTMEGABYTE is delivered as SaaS (cloud-hosted). On-premises deployment is available for government organizations only. The platform scales from a few hundred users to enterprise-wide implementations.