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Platform Architecture

modulePlatform Overview type Updated 23 Oct 2026

Platform Architecture

Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Platform Overview · Audience: Administrator

NEXTMEGABYTE uses a modular, multi-tier architecture with five layers. Each layer can scale independently.

+--------------------------------------------------------------------+
|                         USER ACCESS LAYER                          |
|     Web Portal | Mobile App | Self-Service Portal | MATI AI        |
+--------------------------------------------------------------------+
                                  |
+--------------------------------------------------------------------+
|                         APPLICATION LAYER                          |
|  ITAM | ITSM | CMMS | Procurement | Live Monitoring                |
|  Remote Desktop | Patch Management | Visitor | Mailroom | Projects |
+--------------------------------------------------------------------+
                                  |
+--------------------------------------------------------------------+
|                          WORKFLOW ENGINE                           |
|  SLA Engine | Approval Engine | Automation Engine                  |
|  Notification Engine | Escalation Engine                           |
+--------------------------------------------------------------------+
                                  |
+--------------------------------------------------------------------+
|                         INTEGRATION LAYER                          |
|  LDAP | Active Directory | Azure AD / Intune | Email | REST APIs   |
|  SMS | Microsoft Teams | WhatsApp | IP Telephony | WordPress       |
+--------------------------------------------------------------------+
                                  |
+--------------------------------------------------------------------+
|                           DATABASE LAYER                           |
|  Assets | Users | Tickets | Inventory | Audit Logs                 |
+--------------------------------------------------------------------+

Layers explained

Layer Purpose
User access layer How people reach the platform: web portal, mobile app (Android and iOS), self-service portal and the MATI AI assistant
Application layer The business modules (ITAM, ITSM, CMMS, procurement, monitoring and others)
Workflow engine Shared engines for SLAs, approvals, automation rules, notifications and escalations
Integration layer Connectors for identity (LDAP, AD, Azure AD), communication (email, SMS, Teams, WhatsApp, IP telephony) and REST APIs
Database layer The single source of truth for assets, users, tickets, inventory and audit logs

Deployment options

Scalable deployment: NEXTMEGABYTE is delivered as SaaS (cloud-hosted). On-premises deployment is available for government organizations only. The platform scales from a few hundred users to enterprise-wide implementations.