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Manage Users

moduleUsers and Access Control Updated 17 Oct 2026

Manage Users

Product: NEXTMEGABYTE (Greenitco ITAM) · Module: Users and Access Control · Audience: Administrator

Users have access according to their roles. Additional permissions can be assigned when the user is created or later. When a user is created, the portal emails the login details to the user's email address.

Menu path: left side menu → Users

Add a user

  1. Open Users and select the plus icon.
  2. Enter the user details (see the field table below).
  3. Set the user's permissions if required.
  4. Select Save User. A notification with login details is sent to the user's email address.

Add user

Field Description
First Name / Last Name The user's name
Username The name used to sign in. Must be unique
Password The initial password
Company The company the user belongs to. See Company Configuration
Location The user's base location. See Location Configuration
Role The role that sets the user's permissions. See Role-Based Permissions
Seat No Optional desk or seat number, used in tickets. See User Tools

AddUserFormPart1

AddUserFormPart2

AddNewUserPermission

Edit a user

  1. Open Users and select Edit (pencil icon) for the user.
  2. Update the details and permissions.
  3. Select Save Change.

EditUser

EditUserFormpart1

EditUserFormpart2

EditUserPermission

Clone a user

Use clone to create a user with the same company, location, role and permissions as an existing user.

  1. Open Users and select Clone (copy icon) for the existing user.
  2. Enter the new user's name, username and password, and change other fields if required.
  3. Select Add User.

CloneUser

CloneUserFormPart1

CloneUserFormPart2

CloneUserPermission

Remove a user

  1. Open Users, open the action menu for the user and select Delete (trash icon).
  2. Select Yes to confirm.

DeleteUser

DeleteUserConfirmation

DeleteUserlist

DeleteRestoreUserAction

Restore a deleted user

  1. Open Users and select the bolt icon to show deleted users.
  2. Open the action menu for the user and select Restore (recycle icon).

RestoreUsersccuss

View full user details

  1. Open Users, open the action menu for the user and select View (eye icon).
  2. Select the tabs to see the user's assigned assets, licenses, documents, history and permissions.

User detail information

ViewUserDetails

Merge two user accounts

Merge combines duplicate user records into one account.

  1. Open Users, open the action menu for the user and select Merge (code-fork icon).
  2. Review the list of users to merge.
  3. Select Start Merge.

Merge user list

MergeUser

ShowMergeListForm

Common questions

How do I create many users at once? Use Bulk User Import.

A user was deleted by mistake. Can I get it back? Yes. Show deleted users with the bolt icon and select Restore.